Your energy bill probably went up due to PG&E’s recent rate increase. Learn more about the rate increases, and how Ava is helping you save money every month on your bill. Learn more.
About Our Rates
Ava is committed to a robust and transparent rate setting process, which includes input from you!
We invite you to share your thoughts on our new 2024-2025 value proposition (the proposed financial benefit compared to PG&E’s rates) by joining a webinar, submitting a written public comment, or speaking at a public meeting.
Online at a webinar
Thursday, May 23, 2024 at 12:00 pm | Click here to register
Tuesday, May 28, 2024 at 12:00 pm | Click here to register
Wednesday, May 29, 2024 at 6:00 pm | Click here to register
The webinars will be recorded and shared to our page on rates.
Written comments
Written comments may be emailed to PublicComment@AvaEnergy.org.
Written comments shall not exceed 1,500 words. All comments will be posted to our rates page for six months. Written comments are only accepted via email.
Please provide your written comments no later than 8:00 AM on Friday, May 31st, 2024. A summary of public comments received will be part of the report to the Board on Wednesday, June 12, 2024.
Online at a public meeting
See the public meeting schedule, as well as directions for how to participate and a link for the Public Comment Speaker Form at: AvaEnergy.org/meetings
Ava’s electricity rates are set through a transparent public process and approved by the Ava Board of Directors.
As an Ava customer, your rates are calculated based on 1) which rate schedule and programs you are on with PG&E (e.g. residential, Time-of-Use, Electric Vehicle, CARE, Medical Baseline) and 2) which service level you choose from (Ava Bright Choice or Renewable 100).
Your PG&E rate schedule and discount programs such as CARE or Medical Baseline, automatically apply to your Ava service.
- For a complete list of our rates, visit our Rates page.
- To compare service plans, visit our residential plans and business plans pages. Ava's Bright Choice is priced 5% below PG&E rates, and Ava's Renewable 100 is priced 1/4 cent above PG&E rates per kWh.
- For questions about your PG&E bill, visit our Understand Your Bill page or contact us.
Time of Use (TOU)
TOU rates vary according to the time of day, season, and day type (weekday or weekend/holiday). Ava has the same time-of-use rates as PG&E, and Ava will place you on those rates automatically based on the rate schedule you have with PG&E.
Discount Rates
If you receive a low-income discount on your electricity bill through the CARE, FERA, or Medical Baseline Allowance programs, that discount will automatically continue to apply as an Ava customer.
Net Energy Metering
Ava customers that generate electricity at their home or business and are approved for interconnection by PG&E will be automatically enrolled in Ava’s NEM program.
Electric Vehicles (EVs)
Ava offers the same EV rates as PG&E, and is developing EV incentives that complement the other available rates and tax incentives. Ava customers are eligible for the same EV rebates from PG&E as non-Ava customers.
Ava Service Options
For more information about Ava’s service options of Bright Choice and Renewable 100, visit the Service Plans page for Residents or Businesses.
LEED Green Building Certification
Do you need the LEED Green Power points for green building certification? If so, you’re in luck! Ava offers a Green-e Energy certified version of our Renewable 100 product, sold in 10-year terms specifically for LEED green building certification. Download the details here (PDF).
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